I bought assassins creed odyssey the day before it got discounted. If you can prove [with screen shots and any other useful info] that the DLC wasn't installed and that it falls within refund policy, you can try to fight it, but honestly it is entirely possible that you still won't get a refund. 13, 2024. Now I don’t know if you know but compared to all other consoles, Playstation is the strictest I’m giving a refund noting that they’ve mentioned in order to give the refund, they would need to basically ban your account. See more information about cancelling a pre-order here. HOW TO REDEEM: 1. If you would like to keep your subscription, you can select Reactivate Subscription before the next payment date of the current subscription to keep it. Select Cancel Subscription next to the subscription you would like to cancel. Select Subscription from the menu on the left of the screen. Jan. Takedown request View complete answer on veryaligaming. If you already played the game, you only have a low chance to get the refund, but it is still possible. One of the ways you can gift someone a PS Plus subscription is by giving them a physical gift card. The refund may be reduced pro-rata to reflect the use you have had of the service. PayPal takes a day or so to refund but you should get it back. 99, and I just can't afford to pay that right now, so I checked the website and it said I can get a refund within 14. g. " 3. Yes, you can refund PlayStation Plus memberships. Each account is eligible for a refund for PlayStation®Plus once. Digital content that you have started downloading or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty. Select the type of content you want to refund. PlayStation™App: find purchases. If you are a current member, the new prices will take effect on 6th November 2023. Pre-order purchases made fewer than 14 days before the release date, here you can request the refund within 14 days after the date of purchase. Refunds; Start Return Online; Walmart Standard Return Policy;Best you can hope for would be a refund to you psn account. (Image credit: Source: Android Central) 5. You can browse PlayStation Store content and make purchases online, on PlayStation™App, or on your PlayStation consoles. © 2023 Sony Interactive Entertainment LLCPlayStation®Plus Subscription Services. 1. playstation. All I can really say is if you really want the refund, you might just have to call the number and put your phone on speakerphone while you do whatever else you need to. You can cancel your purchase of a subscription service and request a refund to your PSN Wallet within 14 days from the initial transaction date, even after you start using the subscription. PlayStation Repairs. If you are on PlayStation console, then a subscription to PlayStation Plus is required. Give a ring to PlayStation’s customer support service at 877-971-7669 and request a cancelation. So the refund just goes back into the wallet which seems to bypass any kind of automated clearance house. Alright, cool. Yes, you can get a refund from PlayStation Plus. The refund may be reduced pro-rata to reflect the use you have had of the service. Then he did a charge back and so I had to save my lunch money for a few months so I could buy a psn funds card and balance my account again. Sign in to Account Management. Explain the problem or issue that you’re having so they can assist you. Yeah the info says no refund if it has downloaded- so screwed over by the auto-download (I. Games. 99 charged automatically every month. The refund may be reduced pro-rata to reflect the use you have had of the service. Learn more about the features and benefits of PlayStation®Plus such as online multiplayer, cloud storage, and monthly games. Select the reason you want to refund it. ” (If you don’t see this. If you have purchased items from PlayStation Store within the last 14 days and have not used or downloaded them, you may be eligible for a refund. This includes Target GiftCards, Visa®, Mastercard®, or American Express® Gift Card, restaurant, entertainment. Read the store description carefully to check that you have the right edition, and for any requirements such as platform or PlayStation®Plus. You can browse PlayStation Store content and make purchases online, on PlayStation™App, or on your PlayStation consoles. Each account is eligible for a refund for PlayStation®Plus once. PS Plus Black Friday 2023 discounts have been tailored by marketing teams, claims PS Support. I was a bad boy and used my dad's card and $90 on psn in total. You can cancel your purchase of a subscription service and request a refund to your PSN Wallet within 14 days from the initial transaction date, even after you start using the subscription. 99 for a three-month membership, or $8. How to. Email PlayStation Support. Pre-Orders. 99 per month) for a 12-month membership. Next, you'll navigate to the PlayStation Support page, tap on PS Store. When I got me PS4 I used the PS+ voucher and immediately turned off the automatic renewal and removed my credit card information. com and sign in. Please note that the refund may be reduced depending on how much you have used the subscribed service. On a PS4 console: 1. Select Account > Payment and. hope it goes well ISA. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the. Here’s how to load your PSN wallet through each method: 1. There are limitations on when you can get a refund for certain payments. On a PS4 console: 1. com. We have looked into your request and we found out that you have subscribed the PlayStation Plus membership within 14 days, and this is the first time you request for a refund for PlayStation Plus, each. For this type of pre-order purchase, you can request a refund up. They should give you 1 hour to figure out if you like the game or not. For this type of pre-order purchase, you can request a refund up. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. 99 (was $159. PS5™ console. In some territories, you can request a refund within 14 days of signing up for PlayStation Plus—this begins from when you first join the service, including any free trial. PlayStation Plus Essential is an ongoing subscription with a recurring fee of $79. Using your PlayStation console, go to Settings > Users and Accounts > Account > Payment and Subscriptions > Payment Methods. See more information about cancelling a pre-order here. There is a form available , or you can follow the steps below. krepts33 • 5 mo. *This is not possible for the following payment methods: Bancontact (MisterCash), Paysafecard, and money vouchers. Unless required by local law, or if you talk to a generous customer support agent, you won't get a refund for your PlayStation Plus subscription if you forget to cancel. Having your date of birth, the email address in which you made the purchase, your PSN ID, and the full name of the item you are refunding will expedite the process. Note: When you purchase a subscription service such as PlayStation®Plus, you agree to a rolling subscription with periodic billing (e. Go to PlayStation Store. PlayStation Plus Refund & PlayStation Now Refund. Date of birth. Sign in to Account Management. The refund may be reduced pro-rata to reflect the use you have had of the service. It says in the description of the product on the store auto renew at full msrp will occur. 99 charged automatically every 12 months. Whether it’s due to technical issues, a change in gaming preferences, or any other relevant circumstances, providing a detailed reason can help Playstation Support understand and process your request more efficiently. You can cancel your purchase of a subscription service and request a refund to your PSN Wallet within 14 days from the initial transaction date, even after you start using the subscription. I was a bad boy and used my dad's card and $90 on psn in total. PlayStation Plus is an ongoing subscription with a recurring subscription fee which is charged automatically (at the then current regular PlayStation Store price) at the frequency you choose at purchase until the subscription is canceled. You can ask PlayStation Support to cancel your membership if you want to stop EA Play right away, but you won’t be eligible for a refund of any unused time. Your first name change will be free, but a second will cost either $4. If you would like to use your DUALSHOCK 4 wireless controller with compatible games. Pre-orders: Pre-orders can also be refunded under PlayStation's refund policy. If you would like to keep your subscription, you can select Reactivate Subscription before the next payment date of the current. How to request a refund from PlayStation Store. You sent in your request via that page, and it is within 14 days of subscribing. If you would like to keep your subscription, you can select Reactivate Subscription before the next payment date of the current subscription to keep it. g. All stores except Steam have the same return policy and you can always find an unreasonable person working in customer service. That'd be pretty silly. If you are a current member, the new prices will take effect on 6th November 2023. This may show as two transactions in your account transaction history: a refund to your. This includes purchases made on the PlayStation Store, PlayStation App, or through other retailers. Once you’ve answered all of these questions, you can start the refund process. Select Manage Membership, then Subscription. Sign in to Account Management. Sony have a 14-day refund window from the time you make your purchase, and the game must have been purchased directly from the PlayStation Store. The name of the game or add-on content you’d like refunded. Swipe down to the PlayStation Network section and tap on the Support option to get redirected to the PlayStation Support page. You can return your damaged or defective item to any Target store for a full refund with no stocking fees. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. You may cancel a pre-order at any time before the release date and receive a refund. DO NOT PRESS ANY NUMBERS Wait for it to automatically put you in queue. See the conversion chart for details. It costs $24. PlayStation Store refund type Games, Add-ons Subscriptions Pre-Orders A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. Yesterday, my PS Plus auto-renewed for £83. Buy cheap games 👇 :GOG (authorized reseller, frequently has amaz. Pre-Orders. Free trial periods are in the 14-day refund window. Find the order in question and select Return. Find out if you're eligible for a PlayStation Store refund and how to request a refund on Playstation™Store purchases including games, DLC, pre-orders and subscriptions such as PlayStation®Plus. Locate the “Purchase History” or “Transaction History” section. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Yes, they will ban your account, but not permanently. You can browse PlayStation Store content and make purchases online, on PlayStation™App, or on your PlayStation consoles. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order, provided that you have not started. If you use the search function, you get a few topics with exactly the same question. *This is not possible for the following payment methods: Bancontact (MisterCash. Purchases & PS Store. Editing to add that it will be a wallet refund not a card refund, assuming you bought directly from Sony. Open the PlayStation app and tap on the Settings gear icon. How to cancel PlayStation Plus on web browser. 99 to Plus subscribers or $9. Maybe I tried too late or didn't do something right with my sub. Sadly no. I think if you use any off the services that are part of the upgrade within 14-days trial, the amount for usage is deducted from the refund. Select a game to start streaming. 33. Before following the method, make sure you have your PSN ID, associated email address, date of birth, and the name of the game you'd like to refund. How to cancel a PlayStation subscription online. *This is not possible for the following payment methods: Bancontact (MisterCash. Happened to me with PS Now so I contacted support and they refunded my 60e. This may show as two transactions in your account transaction history: a refund of the full. 99. You will receive your refund within 14 days from when you informed them you want to cancel. g. A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order, provided that you have not started. Close. . Pre-Order Avatar: Frontiers of Pandora™ Ultimate Edition. Close. Browse or use the search icon to find content. For this type of pre-order purchase, you can request a refund up. Any cancellation requests following that date should be made via our usual. 📷 sam: well, i was also wondering if downloading the beta would void my right to refund the pre-order 📷 sam: maybe the beta will convince me to keep my preorder after all 📷 John: No, you can still receive a refund for the pre-order even if the beta has been accessed. You will receive a refund to the original payment method where possible*. For example, if you buy a PlayStation™Plus 12-Month Membership and request a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription. You can ask for a refund on the PlayStation Network within 14 days of buying a game. To do that: Select the Settings icon on the top right of the PS5 Home Screen. You will get a refund but it won't be for the full amount. If you are a current member, the new prices will take effect on 6th November 2023. You will be taken to another page where you have to click. try chatting with them via the website and if they dont refund or, at least, credit you the money - call them. How long does it take for PS4 to refund?Purchases outside of the PlayStation Store (Gift Cards, Vouchers, Code Cards, etc. Once you get to know about the PlayStation payment methods and if you wish to change your default card on PS4, follow the instructions mentioned below: 1. Can’t connect your PlayStation console to the internet? Try the PlayStation Repairs tool for connectivity troubleshooting. g. The problem is, I cant seem to get a hold of a live agent to get a refund. Yes, you can get a refund on your PlayStation Plus membership. For digital content on the PS Store, Sony does not issue refunds of digital. Cancel PlayStation Plus via Web. Bobby-789 • 2 yr. Refund Method. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Select Cancel Subscription next to PlayStation Plus. PlayStation Plus support. 3. See more information about cancelling a pre-order here. All you have to confirm you bought the game via the PlayStation store and the company will begin processing the refund. Yes, you can generally refund digital games on the PlayStation 4. Contact PlayStation Support. Additionally, multiple requests for a refund may delay the overall process, as only one refund request can be processed at a time. I've been trying to claim refund for my PS plus subscription which I cancelled, as per Playstation's policy we can request refund within 14 days of cancellation. I checked service reports to see if their was an outage in my area, but their were no outages in the country, or anywhere of that matter. Generally, you can request a refund for digital PS4 games within 14 days of purchase if the game has not been downloaded or played. 📊 PS Plus Essential. Select Account Information . See more information about cancelling a pre-order here. Here are the circumstances under which you’re entitled to a refund on PlayStation 4. DoNotPay Is the Best Way to Get a PlayStation Refund If you own a PlayStation console, you are probably familiar with PlayStation Network (PSN). A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. 6. How to cancel PlayStation Plus on web browser. After purchasing a subscription to PlayStation™Plus, PlayStation™Now or Spotify® Premium service you have 14 days to request a refund to your wallet on PlayStation™Network. If you're not subscribed: 92 days of PlayStation Plus Essential; If you're subscribed to Essential: 92 days of PlayStation Plus Essential; If you're subscribed to Extra: 58 days of PlayStation. If you're ready to start the process, then you'll have to take the following steps: Contact PlayStation Support. Verify that you own a PlayStation account by clicking Yes. Sign in to Account Management. According to the official announcement, those who are joining. They should say yes. The most efficient method of getting your refund, according to Sony’s site and forum users, is to contact customer support. Select a category from below: Payments. Each account is eligible for a refund for PlayStation®Plus once. You can browse PlayStation Store content and make purchases online, on PlayStation™App, or on your PlayStation consoles. If you choose to pay for PlayStation Plus or Now subscription services, you should know that the two-weeks period for changing your mind still applies. Enjoy all the core PlayStation Plus benefits, hundreds of games in the Game Catalog, as well as exclusive benefits like game trials, cloud streaming, and the Classics Catalog • Access to online. 3743 posts. Business, Economics, and Finance. Anyone who bought Cyberpunk 2077 for the PS4, or on PS5 via backward compatibility, from the PlayStation Store can claim a refund. I bought a $20 PSN card last week so I could buy Infamous First. I went to the PS Mena website and submitted a refund request (a form) and got an Email confirmation with a ticket number. After purchasing a subscription to PlayStation™Plus or PlayStation™Now service you have 14 days to request a refund to your payment method on PlayStation™Network. Submitting a refund request is very simple: click on this link, sign in to your. Can you get a refund if you cancel a PlayStation account? You cannot cancel or obtain a refund for your purchase of a change of online ID. I have already applied for a refund through the Playstation website but they sent me a bullsh*t blanket statement saying that they've denied my request and that they had emailed me reminding me about the next purchase before it had happened. Select Subscription from the menu on the left of the screen. Absolutely not. Step 4: Navigate to Subscriptions and select PlayStation Plus. . You may cancel a pre-order at any time before the release date and receive a refund. Sign in to Account Management. How to Refund a Game on PS5 and PlayStation Store Purchases. If the game has been downloaded and/or played, the key factor is if it has been played for more than 2 hours. You’ll first speak to a chatbot that will ask if you’re the owner of the PSN account that was charged. Learn more about the features and benefits of PlayStation®Plus such as online multiplayer, cloud storage, and monthly games. To get a refund on your membership, start by signing into your PlayStation Network account at playstation. Click “ Connect me to chat” to speak to an agent and explain your situation live. You can stop making payments at any time by turning off [Auto-renewal] (click here for more information) but, beyond the initial 14-day cancellation period, you will not receive a refund for. This is the fastest way to solve the issue. Select Subscription from the menu on the left of the screen. Important notices. If your wallet doesn't have enough funds when an automatic recurring subscription payment is due. The PlayStation Plus features you know – like online multiplayer, monthly games and exclusive discounts – now make up the PlayStation Plus Essential membership plan. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. PlayStation®Plus Subscription Services. annual billing). Free trial periods are in the 14-day refund window. If you would like to keep your subscription, you can select Reactivate Subscription before the next payment date of the current subscription to keep it. Click Sign and Submit. 6. $79. Scroll down and select Account Management. If you haven’t signed up for PlayStation Plus, select a membership plan. I know it says that you need to turn it off when you purchase PS PLUS and I am sure I had done this. Subscription continues until canceled. For subscription services, your refund amount based on how much you have used the service. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Redeemable only by users aged 18 or older holding an adult. Not everyone who purchases PlayStation Plus wants a refund as it is a good subscription to pay for. , forSign in to Account Management. Sign in to Account Management. Free trial periods are included in the 14 day window. PS5™console: change PlayStation Plus membership. If you would like to keep your subscription, you can select Reactivate Subscription before the payment date of the current subscription to keep it active. Step-by-step instructions: Call 800-345-SONY ; You will be directed to an automatic answering system that will list you five different support lines. Games. no legal right to a refund), your account. What I mean is they've received the difference when it goes on sale for PS+ right after they buy it,. In the case of PlayStation Plus, the amount of the refund will be reduced. Email address connected to the account. Unless required by local law, or if you talk to a generous customer support agent, you won't get a refund for your PlayStation Plus subscription if you forget to. Each account is eligible for a refund for PlayStation®Plus once. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. You cannot expect to play with it for 2 weeks. Our PlayStation Store cancellation policy can be found here:. Visit the PlayStore Refund Request page. PS Plus is getting an underrated RPG cult classic this month. Ive gotten things refunded because it was the right thing to do. You will receive a refund to the original payment method where possible*. We do not provide refunds for purchases made outside of PlayStation™Store, such as purchases made on PlayStation Direct, gift cards or vouchers (e. Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Select Account Information. How to cancel PlayStation Plus on web browser. ) Non-refundable. m. PlayStation Support Page. On the next page, click ‘PS Store & Refunds’ from the list of topics. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. You may wish to inquire with the retailer where you made the purchase. 5. PlayStation®Plus Subscription Services. Expand this section for further details. Refund Method. Step 1: Access your Purchase History: Log into your Playstation account and navigate to your account settings. You can browse PlayStation Store content and make purchases online, on PlayStation™App, or on your PlayStation consoles. Requesting a refund is as easy as taking a few minutes to chat with a Sony representative. Once you click on this tab, you will see an option to ‘Manage Subscription’, which you can click on. You're costing the company and your store straight up losses. It should take you 5 minutes to decide you don't like it. 99). To request a refund for this type of content, please contact us. If you cancel it early you still get the full amount of time you paid for and don't get any money back, it just stops it from automatically renewing. Go to your account page and open your transactions. If you would like to keep your subscription, you can select Reactivate Subscription before the next payment date of the current subscription to keep it. PlayStation®Plus Subscription Services. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. Luckly have not downloaded the game yet, but i could not see any option for refund. If your refund is approved, you’ll receive the money back to your original payment method within 2-10. My Best Buy Plus™ and My Best Buy Total™ member purchases. I've seen one-offs where people have gotten the price difference if they bought it really close to the PS+ release but never a full refund. You can request a refund for games, DLC, preorders, movies, and subscriptions such as PlayStation Now from the PlayStation Store within 14 days of purchasing them. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. I've received two refunds in the past 3 months, both were back in my PS Store wallet within 5 minutes. When it comes to these two subscriptions, the refund you get. 5. However, the ability to do so depends on the game publisher and the specifics of the game you are trying to return. PST so you can speak directly to a representative. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. If you are a current member, the new prices will take effect on 6th November 2023. Take screenshots of everything and file a complaint with PayPal. Pre-Order Avatar: Frontiers of Pandora™ Ultimate Edition. This may show as two transactions in your account transaction history: a refund to your. 2. New games. Can’t connect your PlayStation console to the internet? Try the PlayStation Repairs tool for connectivity troubleshooting. If you do not have an active subscription, you can join PlayStation Plus here. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. For subscription services, your refund amount based on how much you have used the service. ago. Select Cancel Subscription next to PlayStation Plus. Go to PlayStation Store by selecting Sign In from the top right of the screen. If your wallet doesn't have enough funds when an automatic. To start the refund process: Choose to chat with a Sony representative on the official PlayStation support website. What qualifies for a refund in the playstation store. Subscription continues until canceled. When you bought PlayStation Plus (or started your trial), the product description would have explained that you were buying an ongoing subscription for which you would be billed automatically at the frequency selected. Here's how to cancel PlayStation Plus using a PlayStation 4 : Select Settings . My annual PS Plus subscription automatically renewed yesterday (1. You can stop making payments at any time by turning off [Auto-renewal] (click here for more information) but, beyond the initial 14-day cancellation period, you will not receive a refund for. To request a refund for this type of content, please contact us. To start the refund process: After purchasing this type of content through playstation store, you have 14 days from purchase to request a refund. 5. This means you can return your purchase for a refund as long as it’s in its original condition. You can browse PlayStation Store content and make purchases online, on PlayStation™App, or on your PlayStation consoles. 8. Go to PlayStation Store. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund*. Learn More. Starting on 6th September 2023 prices for the PlayStation Plus 12-month memberships will change for all tiers. With that detail controlled, let's see what type of product has the possibility of a refund:. com Guest Services at 1-800-591-3869. After the 14-day period, all sales are final and no refunds or exchanges will be accepted. These cards should come with the voucher code and redemption instructions. After signing up for PlayStation Plus, you may have trouble determining whether you’d like to cancel your subscription. but on Playstation you lose eligibility as soon as you download the product. You can cancel your purchase of a subscription service and request a refund to your PSN Wallet within 14 days from the initial transaction date, even after you start using the subscription. See more information about cancelling a pre-order here. . Read the store description carefully to check that you have the right edition, and for any requirements such as platform or PlayStation®Plus. Once the cancellation is complete, you will be prompted to submit a refund request. Expand this section for further details. Refunds Vouchers & pre-orders Find everything you need for help with PS Store and accessing Refunds support for PlayStation. blinkfreak 9 years ago #1. *This is not possible for the following payment methods: Bancontact (MisterCash), Giropay, Ideal, Paysafecard, Postepay, Sofort, Yandex, mobile operator billing and money vouchers. To request a refund, contact Sony’s Playstation Network support through the website or through your local Playstation consoles. To request a refund for this type of content, please contact us. ago. PlayStation Plus will unlock online multiplayer for paid games on the PlayStation 4, PlayStation 4 Pro, PlayStation 5 and PlayStation 5 Digital Edition consoles. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. ago. *This is not possible for the following payment methods: Bancontact (MisterCash. Cancel PlayStation Plus via Phone. Starting on 6th September 2023 prices for the PlayStation Plus 12-month memberships will change for all tiers. For pre-orders, you can. 3-month PlayStation Plus voucher. Our voluntary 30-day return policy applies to all PlayStation Direct purchases. Users can now also get the refund for PlayStation Plus but the actual amount can be different from what they have paid. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 8 a. Before we dive into the details of PlayStation refunds, let’s take a closer look at what exactly a refund entails and the reasons why someone might. Free trial periods are in the 14-day refund window. . The. Select Subscription from the menu on the left of the screen. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. Subscription continues until canceled. Contact PlayStation Support. Click “ Connect me to chat” to speak to an agent and explain your situation live. Please see the PlayStation Store Cancellation Policy for more information. Now with us all having wanted to try something or had a family members. You may cancel a pre-order at any time before the release date and receive a refund. Do you get your money back if you cancel PlayStation Plus? You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. 99.